State Farm® Insurance Agent Peter Bortnem
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marty Boerboom
April 22, 2025
5
out of
5
rating by Marty Boerboom
"I recently had to go over a couple claims which everyone usually dreads. I had the pleasure of speaking with Dori. She professionally answered all my question and the best part was I could hear her smile over the phone and that put a smile on my face. Well done Dori."
We responded:
"Marty, thank you so much for taking the time to share your experience with us! We're absolutely thrilled to hear that Dori was able to assist you so effectively and brighten your day in the process. We believe a smile can go a long way, even over the phone, and it's fantastic to know that Dori's positivity made such a great impact. We'll be sure to pass along your kind words to her. If you ever need assistance in the future, please don't hesitate to reach out—we're here to help! - Peter 😊"
Annie Moberg
April 18, 2025
5
out of
5
rating by Annie Moberg
"A pleasure to do business with them. Great coverage at an affordable price."
We responded:
"Annie, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us and that you're happy with the coverage and pricing we offer. Providing excellent service and value to our customers is our top priority, and your feedback reaffirms the hard work Dori, Sandy, Carla and Ari put in every day. If you have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to continuing to serve you! - Peter I"
James Gray
April 17, 2025
5
out of
5
rating by James Gray
"Great coverage at a reasonable price."
We responded:
"HI James! A HUGE thank you for your awesome review. From all of us - Sandy, Dori, Ari, Carla, and Peter - we appreciate your kind words and are so happy for the opportunity to work with you. If you ever need anything, don't hesitate to reach out. We're here for you! Thanks again! - Peter B"
Terry Tipka
April 4, 2025
5
out of
5
rating by Terry Tipka
"Peter Bortnem State farm agency is sincerely trusted for my home and auto insurance needs. His personalized attention to my needs, and his ease of use is ideal for protecting my business and family. The level of communication is perfect for my busy schedule. Peter and his staff provide the peace of mind I look for, they always seem to be there. Peters agency has been servicing my needs since 2005, I truly feel confident in his professionalism, knowledge and understanding of my situation. Thank you Peter!"
We responded:
"Wow, what a fantastic review! Terry, thank you so much for your kind words and for being such a loyal client since 2005! We're thrilled to hear that our personalized attention and seamless service have made a positive impact on your home, auto, and business insurance needs. Your peace of mind is our top priority, and we're delighted to know that our communication fits perfectly with your busy schedule. My team and I are grateful for your trust and confidence in our professionalism and knowledge. Here’s to many more years of working together! Thank you, thank you, thank you! – Peter "
Christina Clark
April 2, 2025
5
out of
5
rating by Christina Clark
"Peter and his team at State Farm are excellent to work with. They are timely and responsive in our needs as a small business owner."
We responded:
"Christina, thank you so much for your fantastic review! We're thrilled to hear that we've been able to support your small business needs with timely and responsive service. Your kind words truly make our day, and we're grateful for the opportunity to work with you. Here's to many more years of collaboration and success together! - Peter"
Tyler Schumann
March 28, 2025
5
out of
5
rating by Tyler Schumann
"Sandy helped me get squared away. Thank you for the great service"
We responded:
"Tyler, Thank you for taking time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Peter B"
Bev Irvin
March 27, 2025
5
out of
5
rating by Bev Irvin
"Always so helpful in answering my questions. No complains. State Farm is there when I need them."
We responded:
"Bev, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Peter B"
RossMaggie Gehlen
May 30, 2024
1
out of
5
rating by RossMaggie Gehlen
"***WARNING**** Please stay away from State Farm The company itself is Horrible at servicing it's customers. They make it very difficult to make a claim Note* I'm not customer I am a contractor.. Peter and his staff are nice, and professional. It's state farm claims adjusters im speaking about. The whole process has been very difficult.."
We responded:
"We're sorry to hear about your negative experience, even though you haven't been a customer. We strive to provide the best service to all our customers and take feedback seriously. - Peter"
Jeff Altrichter
January 22, 2024
5
out of
5
rating by Jeff Altrichter
"Friendly local agent! Always helpful and welcoming."
We responded:
"Thank you Jeff! Your positive review means a lot to Heather, Dori, Sandy, Nate, and me. We continually look for ways to improve and I hope you'll let me know how we can make your experience even better. Thanks again, Jeff. We appreciate you - Peter"
Gene Narr
November 20, 2023
5
out of
5
rating by Gene Narr
"State Farm team has been great treating me like family through home and auto claims down to the small things like sending holidays cards and checking in periodically to see how things are going:)"
We responded:
"Hi Gene, Thank you for sharing your feedback. Your kind review means so much to us. Dori, Sandy, Carla, Cassandra and I sincerely appreciate it and we appreciate you! If there is anything we can do to make your experience even better, please let us know. Thanks again, Gene! - Peter"
Beth Keith
November 6, 2023
5
out of
5
rating by Beth Keith
"The team at Peter Bortnem's office is great to work with. They are always very responsive, both by phone or email and made it easy to file a claim. Dori periodically checked in through my claim process to be sure things kept moving along and that all my questions were answered."
We responded:
"Thank you Beth! Your positive review means so much to Dori, Sandy, Cassandra, and me. I'm fortunate to work alongside these wonderfuly caring people and your comments are a reflection of their efforts to provide a remarkable experience. If there is anything we can do to make your experience even better, please let me know. Thanks again, Beth. We appreciate you! - Peter"
arianna marie
August 1, 2023
5
out of
5
rating by arianna marie
"Quick response and the agents go out of their way to ensure a fair price!"
We responded:
"Thank you Arianna! Sandy, Dori, Carla, and I sincerely appreciate your feedback. I'm truly fortunate to work alongside these amazing people, and your comments are a reflection of their efforts to provide a remarkable experience. Thanks again Arianna. We appreciate you! - Peter"
Jackie Decker
June 8, 2023
5
out of
5
rating by Jackie Decker
"Have always had a good outcome with everyone at State Farm. They were there to help me out with some personal issues concerning my son last year. So appreciated."
We responded:
"Thank you for your kind review Jackie. Dori, Carla, Sandy and I sincerely appreciate it. I'm truly fortunate to work with this amazing team and your comments are a reflection of their commitment to our customers and State Farm. Thanks again Jackie. We appreciate you! - Peter"
Robert Tumberg
May 19, 2023
5
out of
5
rating by Robert Tumberg
"Thank you for making me feel like a part of the State Farm Family."
We responded:
"Thank you Robert! Your thoughtful review means so much to Carla, Dori, Sandy and me. We continually look for ways to improve and I hope you'll let us know how we can make your experience even better. Thanks again, Robert. We appreciate you! - Peter"
Katie Cottingham
May 17, 2023
5
out of
5
rating by Katie Cottingham
"Great people to work with, they don’t have you waiting on hold. It feels more like a personal experience. They explain things easily and get right to the point and make working with them so easy! All are very friendly!"
We responded:
"Hi Katie! Thank you so much for providing feedback. Your thoughtful review means so much to Carla, Dori, and Sandy. They work very hard to provide a Remarkable experience and I'm fortunate to work with them. Thanks again, Katie. We appreciate you! - Peter"
Matt Glasoe
May 15, 2023
5
out of
5
rating by Matt Glasoe
"The whole team did a great job from beginning to end, they were efficient and knew all the answers to my questions, excellent job!"
We responded:
"Matt, thank you for the kind review. Carla, Dori, and Sandy work hard to provide a great experience and your feedback is wonderful affirmation of their efforts. It means a lot to all of us. Thanks again, Matt. We appreciate you! - Peter"
Steve Fiecke
May 4, 2023
5
out of
5
rating by Steve Fiecke
"Very helpful when I need help with my insurance needs."
We responded:
"Hey Steve, Thank you for the great review. Dori, Carla, Sandy, Lanae, and I sincerely appreciate it and we appreciate you! Thanks again! - Peter"
Steven Rehmann
May 2, 2023
5
out of
5
rating by Steven Rehmann
"Carla from Texas along with her co-workers are the “GREATEST” people have on your side..!!! WOWZAAA..!!!"
We responded:
"Thank you Steven! Carla, Dori, Sandy, and Lanae are great and I know they appreciate your kind review. I'm fortunate to work with this great team. Thanks again, Steven. We appreciate you! - Peter"
Rebekah Schoenfeld
May 2, 2023
5
out of
5
rating by Rebekah Schoenfeld
"Easy to get ahold off. Was able to get assistance with copies of car insurance cards the same day in a short period of time through email. Was reel nice while waiting on the line to check my email to confirm I got it."
We responded:
"Thank you Rebekah! Carla, Dori, Sandy, Lanae, and I sincerely appreciate your kind feedback. We continually strive to provide a Remarkable experience and I hope you'll let me know how we can make your experience even better. Thanks again, Rebekah. We appreciate you! - Peter"
Jamie Stender
April 4, 2023
5
out of
5
rating by Jamie Stender
"Amazing and friendly customer service from Peter, Dori, Heather, Sandy, Nate, Lanae and everyone on the State Farm team!"
We responded:
"Jamie, thank you for the positive review. Your feedback means a lot to Dori, Sandy, Lanae and me. We continually strive to improve and if there is anything we can do to make your experience even better, please let me know. Thanks again, Jamie. We appreciate you! - Peter"
Dana Viswanathan
February 16, 2023
5
out of
5
rating by Dana Viswanathan
"They are committed to helping you get and keep the best rates. But above all else, the staff are so friendly and helpful!!"
We responded:
"Dana, thank you for your kind review. Sandy, Dori, Lanae, and I sincerely appreciate the feedback. It's another reminder to me how fortunate I am to work with this team. If there is anything we can do to make your experience even better, please let me know. Thanks again, Dana. We appreciate you! - Peter"
Amy Sluis
January 23, 2023
5
out of
5
rating by Amy Sluis
"I've worked with Peter and his staff at State Farm in Cokato for years...as has many members of my family. The entire staff is very knowledgeable and very responsive to any questions we have. I highly recommend!!"
We responded:
"Thank you Amy! Your positive review means a lot to Dori, Sandy, Lanae, and me. If there is anything we can do to make your experience even better, please let me know. Thanks again, Amy. We appreciate you! - Peter"
Megan Volker
January 17, 2023
5
out of
5
rating by Megan Volker
"Switching to Peter Bortnem State Farm was a fantastic move for me! They came highly recommended and after 6 month of doing my business with them I understand why! The value of service and insurance provided is outstanding. Sandy was fantastic at getting me set up quickly and thoroughly, Lanae is always on top of answering any questions I have and happy to help. The whole team in this office is ready to help and knowledgeable. If you are looking for a professional and skilled group of people that will handle your insurance and treat you like family this is the place to call!"
We responded:
"Thank you Megan! Your kind words mean so much to Sandy, Lanae, Dori and me. We're always looking to improve and I hope you'll let me know how we can make your experience with our office and State Farm even better. Thanks again, Megan. We appreciate you! - Peter"
Brian Morien
November 13, 2021
5
out of
5
rating by Brian Morien
"Great customer service"
We responded:
"Thank you Brian. Your positive review means a lot to Heather, Sandy, Dori, Nate and me. We appreciate you! Thanks again - Peter"
Leonard Wozniak
May 31, 2021
4
out of
5
rating by Leonard Wozniak
"Great"
We responded:
"Leonard, thank you for your kind review. We really appreciate it! Thanks again - Peter"